Terms of use

The public reception system is being updated: it will become a center that not only accepts applications but also diagnoses problems.

"There are many complaints about the rude treatment of internal affairs employees and the quality of investigations."

The issue of the bridge in Sergeli was criticized for only being addressed after it spread on social media.

"Some regional governors are conducting 'nominal' mobile receptions" — president

It was criticized that a number of ministries are giving only superficial responses to more than half of the appeals.